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Cancellation Policies

You have the right to withdraw from the contract within fourteen days without naming any reasons.

The cancellation period is fourteen days and begins at the day of concluding the contract.

To make use of your withdrawal right you must inform us, the

8 x 8 Media AG

Zimmergasse 8 CH-8008 Zurich

Phone:+41 79 579 39 98
Telefax:+41 43 542 49 63

about your intention to withdraw from the contract with a clear explanation (e.g. mailed letter, telefax, or email).

For this matter you can use the accompanying model form for withdrawal. Using this form is not an obligation when wanting to withdraw from the contract.

Withdrawal from the contract within the cancellation period can be accomplished by messaging us about your usage of the cancellation right.

If you withdraw from the contract, we are obligated to refund all payments received from you within fourteen days, beginning with the day of receiving your message about withdrawing from the contract. For refunding your payments we use the same payment channels you initially used to make the transactions, as long as no other explicit agreements upon this matter have been made. Under no circumstances we will charge you with refunding fees.

Special Indications about Your Right of Withdrawal

If you have demanded for the services to begin during the period of cancellation, you have to pay us an adequate amount of money that is conform with the share of services already provided to you until the point in time you inform us about your usage of the right of withdrawal and stands in reasonable relation to the total extent of all intended services.

End of cancellation instructions